Welcome to Always Leading by Admiral

Customer Focused Business Will Prosper

Customer Focused Business Will Prosper

Customer Focused Business Will Prosper

Customer Focused Customer Driven

Focusing intensely on customer satisfaction is the key to building any business. Loyal customers willing to recommend you over competitors is vital to long-term success, profit and growth.

You can achieve growth without fanatical customer service. But in my opinion building a following of “FANatics” ensures business stability and profitability for the long haul. Don’t be concerned with short-term gains. Be focused on exceeding every customer’s expectations every day.

Focusing on Profit First Ensures You Will Not Last

When I started my first business, Admiral Movers while I was in college. It was not till our fourth year for that we actually became profitable. This seems like a long time. But I felt strongly that if I took better care of the customer than anyone else could or would success was inevitable.

I could have gotten there faster, but I was determined to do it the right way. Every day, every customer needed to receive more than what they were promised. I wanted each first time client to see us as special. To this day 26 years later I draw incredible satisfaction when a customer calls in that we moved during those first few years. When these return customer’s call and tell the story of our humble beginning and what we felt we wanted to do I cannot explain to you the satisfaction.

Do the right things persistently and consistently

I felt deeply that by delivering radical service value would carry us to where we wanted to be. Expect ups and downs, in the end you will never be disappointed that you delivered as promised persistently and consistently.

Don’t allow the desire for short-term gain to trump treating every customer the way you would want to be treated. No doubt people are concerned about price but at the end of the day people want to be able to trust the folks they do business with. Be that partner and success is assured.

Recognizing Leaders & Building on Success

In 1984,1985 & 1986 I began studying Ed Katz owner of Peachtree Movers. I was working my way through college at Auburn University moving utilizing trucks normally used to transport rock & roll band equipment. Our profits were measured in hundreds or thousands. Ed Katz was working in a market that was exclusive & more lucrative. I took notes, read articles in industry trade magazine Direction. I called often to pick the brain of this forward thinking inventor.

Biz Plan, Better Mousetrap & a Bit of Dreaming

Little did I know but my inquiry & curiosity led to an informal but focused business plan. I went to some of my mentors with the idea of an elite commercial relocation company. Upon partnering with my lawyer & investor George Azar the first call we made was to Ed Katz. My partner & I spent a long Saturday together soaking up everything we could.

A new venture for us both, Ed Katz shared that he had been toying with the idea of teaching others about office moving. Ed solidified plans to teach office moving to others after our visit. While I was starting a business, Ed Katz took the step to becoming the office-moving guru that he is today. Unknowingly we became his first students for office moving which now finds Ed as the proven leader in office relocation.

Customer Focused Office Movers

Customer Focused Office Movers Admiral Movers Continues To Innovate 26 Years Later.

To learn more about the customer focused team at Admiral please fill out the form to the right or call 334-262-6666 we are here to help.


Affordable Care Act Healthcare Struggles

Affordable Care Act Healthcare Struggles

Affordable Care Act Healthcare Struggles To Adapt

As the healthcare industry struggles to adjust to the Affordable Care Act the central theme has become apparent.  Streamlining systems and workflows to achieve lower costs is key. Doing more or the same with fewer dollars is the new reality. Affordable Care Act Technology medical records storageThe trick is quality must not be sacrificed, in fact if anything quality needs to improve. The speed at which restructuring must occur can be a bit unsettling. Sometimes if one becomes too focused on sheer numbers quality can take a hit.

If quality service is sacrificed patient loyalty and revenue will be diminished. As revenue shrinks then more cuts would be needed. This cycle will be tough to get out of.

Call it the economy of effort, the law of parsimony or simply effective efficiency. Gaining more output with the same resources or gaining the same output while employing fewer inputs is the goal.

Having done large-scale industrial moves, hospital relocation corporate headquarters and banks for 27 years, the economy of effort courses through every aspect of our service. Transition planning, communicating effectively with all stakeholders to achieve expected efficiency is critical to the overall success of the project.

Lastly successful execution including plenty of workarounds for the unexpected is the culmination and true measuring tape with which all will be judged. A relocation that allows the client to see patients and producing revenue with minimal downtime is a success.

We have 15-20 experienced well-trained office movers that think and are talented in minimizing the workload to achieve the customers objective in the quickest way possible is where the rubber meets to road. Effective economy of effort achieves lower costs for the client which should be the goal of the Affordable Care Act!

Don’t Confuse Activity With Effectiveness

If a profit oriented organization wants to write the smallest check possible for moving services some issues could present themselves. A mover without sufficient Work Comp insurance could jeopardize your company. If the “mover” does not know what they don’t know and misjudges time, labor or equipment the result will be lost revenue, frustration, and downtime To add insult to injury damage to you furnishings and real estate will almost always accompany this “adventure”. The Affordable Care Act is putting pressure on everyone, not just the healthcare industry. Some will make solid adjustments, others will not. I love John Wooden one of my favorite quotes from the Wizard of Westwood is “don’t confuse activity with effectiveness”.

What happens if your cheap mover has no experience with protected information? Can you stomach a breach, or lost and misplaced files or charts? See this link for more protected information relocation, storage and protection. Breach information.

Challenges are opportunities for improvement the Affordable Care Act is providing fertile ground tons of improvement

Starting a business from scratch on a shoestring provides fantastic lessons on efficiency and creative problem solving. We know because we started our businesses with little money and no track record in 1989.  Admiral Movers and Admiral Records Management partner daily with clients create practical solutions to problems. After 26 years we feel like we offer solid experience and track record. Call us we are here to help.

For more insight on efficiencies in the face of the Affordable Care Act fill out the form to the right or call 877-816-3494.

Admiral Majors Videos

Admiral Majors Videos

Admiral Majors Videos

Admiral Movers and Admiral Records Management introduces the new voice and face of the company. Scouring the globe we spared no expense to get a big time talent to represent Admiral. After tough and rigorous negotiation with his management team we have secured “Admiral Majors“. Admiral Majors was on board for merely an hour when he made it clear his mission was to take Admiral to the next level. There is no doubt when Admiral Majors enters the room – you know who is in command.

Admiral Majors says ” Mr. Scott McNelley has done a fine job for 25 years running the moving business” but adds ” We are all in agreement that Mr. McNelley should no longer be the face for Admiral.”

Admiral Majors understands what it means to reach greatness. So for all of our past customers there will be no letdown on Admiral’s relentless pursuit of excellence. Just know that we are taking it to the next level.

Over the next year we will give regular updates on Admiral Major as he works with our team. Stay tuned as Admiral flourishes under Admiral Majors.

Admiral Movers and Admiral Records Management are excited to be celebrating their 25th Anniversary. They are thankful for all of their clients past and present and are looking forward to the next 25 years. Here is a short video that will introduce everyone to the new face and voice of the Admiral Companies. We hope you enjoy this short spot, and please be on the outlook for the next videos which will be released toward the beginning of August. High 5 is proud to have played a role in the development of the Admiral Majors campaign and we are excited to introduce our good friend Dalton Majors as Admiral Majors. Thanks Dalton! Call 877-816-3454 for more information.

Second Admiral Majors video.

Admiral Movers Celebrates 25 Years in Business

Admiral Movers Celebrates 25 Years in Business

Montgomery Mover Continues Tradition of Superior Service, Innovation and Expertise

McAlpine Tankersley Architecture Admiral Movers

Admiral Movers

MONTGOMERY, Ala.May 24, 2014 / — Admiral Movers has announced the celebration of its 25th anniversary. The Montgomery mover marked the occasion with a ribbon cutting and open house attended by customers and members of the local community on April 17th.

Founded in 1989, Admiral Movers provides residential and commercial moving, warehousing and storage, and logistics services for businesses and families throughout the River Region. Its sister company, Admiral Records Management, provides records management and storage services that help businesses protect and streamline their operations.

Admiral Movers’ long-standing commitment to civic responsibility, outstanding ethical conduct, and integrity in relationships with businesses, employees, and the community was recognized in 2013 when it won the River Region Ethics in Business and Public Service Award. This award added to the 15 Reader’s Choice Awards the Montgomery Advertiser has presented to Admiral Records Management.

“It has been our privilege to serve the River Region for the past 25 years,” said Scott McNelley, founder and president of Admiral Movers. “We couldn’t have come this far without our loyal customers and dedicated team. But we’re just getting started. We have expansion plans in the works, in addition to new services to make our relocations even more efficient. If there’s one thing I’ve learned over the past quarter century, it’s that you can’t rest on your laurels. You have to continually be innovating and working harder to get better everyday.”

Admiral Movers is known for its exceptional customer service and unmatched reliability, and has earned an A+ rating by the Better Business Bureau. The company’s quality service is supported by cutting-edge technology, which includes using gondolas to quickly transport files and the AirGlide® system to move computer equipment. As a pioneer in the office moving industry, Admiral Movers has also helped define and implement innovations to make relocations faster, easier, safer, and more affordable.

This dedication to innovation can also be seen in the Montgomery mover’s membership in the Commercial Relocation Network, an organization composed of the largest and most premier office movers in the United States. Members must pass the organization’s rigorous screening process, follow its high ethical standards, demonstrate first-class service, and apply the best moving practices in their geographical area. Admiral Movers’ leadership in all of these areas continues to advance the way professional movers operate on a daily basis.

The Admiral Movers team is composed of employees with an average of 20 years of moving experience. The company provides staff with ongoing training to ensure it consistently delivers on its promise to be the best of the best in every area of commercial and residential moving. Admiral is honored to be the exclusive relocation service provider for local, national, and international customers alike—many of whom have worked with the Admiral Movers since its inception.

“You can’t put a price on the relationships we’ve built over the years,” said McNelley. “We’re proud of our accomplishments so far, but even more excited for what lies ahead. We look forward to being the go-to mover for businesses and families inMontgomery and throughout the River Region for another 25 years.”

For more information about Admiral Movers or to request a quote, visit AdmiralMovers.com or call 877.816.3454 to speak with a representative.

About Admiral Movers and Admiral Records Management

Admiral Movers and Admiral Records Management are part of the Admiral Companies, which specialize in total move management. From the planning stage to moving day to secure storage, Admiral provides customers with a complete solution that enables clients to rest easier knowing all of their property and data are moved securely on time, every time. Founded in 1989, Admiral Movers has grown to be Montgomery’s premier provider of moving, storage, records management, shredding, and scanning for both residential and commercial customers. Admiral Records Management is Admiral Movers’ sister company, a full-service records moving, management, and storage company serving the businesses and communities of Montgomery, Alabama. Visit AdmiralMovers.com or AdmiralRecordsManagement.com or call 877.816.3454 to learn more.

Media Contact: Scott McNelley, Admiral Movers, 877.816.3454, smcnelley@admiralmovers.com

Staging Homes To Sell Faster

Staging Homes To Sell Faster

Staging Homes To Sell Fast, Save On Moving Costs

Here is a move tip for staging homes to sell faster, for a better price and as an extra bonus you will save on moving costs.

Making your home look roomy is a key part in staging a home. Shredding old documents will help with clutter. Shredding old records will also help prevent Identity theft. Identity theft is the fastest growing crime in today’s world.Staging Homes Save Money

And guess what shedding and destroying unneeded documents will save money on your move. Volume is the biggest driver of relocation costs. Long distance, and storage moves are done by weight – reduce weight reduce costs. Local moves are hourly, less to move = less time. When your home looks roomy it sells faster. Prospective buyers want to feel as if they are buying a spacious new home. Closets & attics full of stuff makes a house cramped. Houses that have wonderful storage spaces always look and appeal more.

And since you sorted through and destroyed old records ahead of time preparing for the busy move time is simpler and faster. Some moving companies also are in the Records Management business. Ask them if they will do the shredding for you. A company like Admiral Records Management is a perfect example. We know because we happen to own that business as well as Admiral Movers.

    • Staging homes sells
    • Shredding helps prevent Identity Theft
    • Shredding and recycling is environmentally friendly
    • Reducing and sorting old documents will expedite the move process
    • Shredding and donating items no longer needed reduces moving costs

If you are moving with Admiral Movers we will shred up to 200lbs. of documents FREE. For more tips on staging homes or reducing moving costs fill out the form to the right or call (877) 816- 3454

Secure Hospital Medical Records Relocation Storage Protection

Secure Hospital Medical Records Relocation Storage Protection

Secure Hospital Medical Relocation Services

Medical records service electronicMany of the country’s largest medical facilities, labs and hospitals entrust Admiral Movers and Admiral Records Management with secure relocation, storage and destruction solutions for medical records. Transition planning and relocation management for hospitals and medical records is a space we know well. In fact for 25 years Admiral has been the go to resource for securing and protecting sensitive information and medical assets. Our all in one focus utilizes the best practices in commercial relocation, records and information management.

Hybrid Relocation – Records Management Best Practices Protected Information Medical Health Records

Admiral Movers and Admiral Records Management lend specialized expertise from both elite commercial relocation and RIM compliance ensuring confidentiality and compliance. While a move offers the potential for an exponential increase in the possibility of a breach or data loss, it does not have to be. In fact Admiral uses this transition to offer pragmatic advice for improving policies and practices with regard to hospital medical records, data and medical health records. Efficient cost-effective solutions provided by Admiral increase productivity and minimize downtime.

Medical Records or Hospital Relocations  –  Admiral Provides Confidence And Peace of Mind

Medical records and information protection and relocation can be a daunting notion. Peace of mind is what your physicians, administrators, stakeholders, employees receive which means your organization can spend more time healing and caring for your patients.

Our Medical Records Customers Say It Best

“We were dreading our move to our new medical facility and surgical center. The planning, coordination and patience made the transition smooth and easy. Admiral’s ability to shred, store, scan our records coupled with a seamless relocation was so convenient. The certified decommissioning service for computers, hard drives, faxes, scanners and printers simplified yet another task.  I can not wait to recommend your service any company moving or searching for a secure records management vendor”

Surgical Center, Mark D. CEO

If you would like to discuss protecting medical records, medical or hospital move management or transition planning we are here to listen and to help. For solutions fill out the form to the right or call (877) 816-3454

Related Article Medical Records Guide for Medical professionals

Montgomery Movers Admiral Movers 25 Years Providing Peace of Mind

Montgomery Movers Admiral Movers 25 Years Providing Peace of Mind

Montgomery Movers Admiral 25 Years Providing Peace of Mind

montgomery movers montgomery office moving companyMontgomery Movers Admiral Movers turns 25 through hard work and determination. We want to join with Admiral in celebrating with Admiral on a wonderful milestone. Growing from an idea and one truck Admiral is now the proven leader for moving and storage in Montgomery and central Alabama. Staying focused on improving the customer experience and reducing stress by focusing on quality is what drives Admiral. Never being satisfied with the status quo Admiral innovates to help customers save money and reduce hassle. Scott McNelley Owner says “from day one our goal was to turn each customer into a fan, a friend and a lifelong customer”. “While our competitors bought full-page ads in the yellow pages, and  other media we wanted word of mouth to be our main form of marketing.”

Montgomery Movers Admiral makes winning customer service awards a regular event

Join us in congratulating longevity, endurance, great employees and all those that have supported Admiral Movers.

    • Mayflower Transit agent
    • A+ rating with BBB
    • Locally owned and operated since 1989
    • Our Montgomery Movers average 20 years of experience

Admiral can be reached at 334-262-6666 or (877) 816-3454 or info@admiralmovers.com

Weil Family Moves

Weil Family Moves

Weil Family & Weil Brothers Cotton – Long Time Customers

Weil Family MovesIn our line of work we get to see many interesting projects and deal with some very interesting folks. Many that have achieved a lot in business, and in charity. The Weil Family moves have allowed us to develop lasting memories and relationships.

One move that stands out in my mind is when we were tasked with moving Weil Brothers Cotton into their new facility.  Founded in 1878, the Weil Company was managed at the time by the two descendants of the company’s founder, Robert Weil, II and Adolph Weil, Jr.  In 1991, they were moving from downtown Montgomery to a facility out in east Montgomery.

One thing of note was that the two brothers who were also partners sat across from each other at a lovely wood partner’s desk. The word was that each and every major decision had to have the approval from both in order to get the go ahead.  An interesting arrangement to say the least. You must understand that this was no ordinary company, this family had built the third largest cotton brokerage in the world, and spawned the Lehman Brothers financial empire.

Moves of any size can put people under tremendous stress, but all I saw were two regal gentlemen. They learned the names of the crew members, and called them by their name.  They were warm and engaging. It was truly refreshing.  It filled the crew members with pride and a sense of doing important work.

The entire load was filled with beautiful and delicate antiques and fragile artwork. Normal moving crews could not have pulled off a complicated move such as this, and without as much as a scratch. At the end of the project the two partners met each crew member with a heartfelt thank you and a sincere handshake.

Weil Artwork Shipped to Dartmouth and Boston

Later on in 1992, the Weil family asked us to transport pieces of their valuable Old Master prints collection to the Hood Museum of Art at Dartmouth College for display.  The collection of works they donated to the museum included pieces from some of the greatest European printmakers: Andrea Mantegna, Albrecht Dürer, Lucas van Leyden, Rembrandt van Rijn, Jacques Callot, Canaletto, Francisco Goya, William Blake, and Camille Pissarro.

We reached out to our network affiliates at Unigroup to determine the safest way to protect and transport the artwork.  After much research a solid plan was developed. We used acid-free Museum bags, or “sealed envelopes” if you will, to do the initial sealing of the artwork. Then we wrapped them in a combination of soft sided linen/paper wraps. These were specifically designed for museum portrait packing. Additionally, we wrapped each piece of artwork in another six-inch layer of Dolphin Wrap, a spongy durable foam.  Three layers of wrapping to protect against the environment and other potential damaging risks. This system was an early edition of floating cushion packing that we use regularly the AirGlide®

We then built a special crating system especially for this project.  Each piece was individually packed in a reinforced crate and security seals placed on the outside. Then each individual crate was completely sealed in a waterproof outer covering.

As a further precaution to ensure each piece arrived safely and were not separated, we took the air ride / climate controlled truck and built a reinforced bulk head master crate which would hold all of the individual crates inside of it.  Inside this crate we built a set of sliding shelves that allowed each crated to float in about 1 foot of heavy gauge bubble wrap.  The master crate was also tracked and monitored by another security seal. The individual crates and the reinforced master crate essentially both road on a cushion of air.  Angle iron secured the entire structure inside the air ride van.

The dedicated truck was then sent directly to Dartmouth for delivery.  We later delivered artwork for display at the Montgomery Museum of Fine Arts.  It remains one of the most unique projects we have ever done.

Over the years we have completed dozens projects for members of the Weil family.  Most recently we divided up the estate of Jean Kaufman Weil and shipped different pieces around the country.  Working with the family members and seeing them go through some of the pictures and memorabilia really was interesting. This is one of those relationships that makes being in business memorable and rewarding.

Laurie Weil Camp Smile a Mile a labor of love

We participate in the many philanthropic efforts with the family. Each year we assist them in bringing Camp Smile A Mile to fruition, by transporting luggage, bags and provisions to the camp.  We don’t do much in the grand scheme of all it takes to pull off such an endeavor as the camp as a whole, but it is a complete labor of love. And it allows us and our employees to help create some smiles.

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The entire Weil family has been dedicated not only to quality and devotion in business but also in their philanthropic endeavors, blessing our entire community with their efforts.  We are truly honored to have them as clients and look forward to continuing to serve them in the coming years.

We value all our customers and the wonderful relationships we build along the way.  We celebrate 25 years in business and are very thankful to our clients, employees, family and friends. If you need help with a relocation, storage or logistics issue please call or fill out the form to the right. We’re here to listen.

25 year relationship with McAlpine Tankersley Architecture

25 year relationship with McAlpine Tankersley Architecture

McAlpine Tankersley Architecture Bobby McAlpineMcAlpine Tankersley

As Admiral Movers marks 25 years in business, it causes me to be somewhat sentimental. Some of the best times were rewarding yet difficult. Growing, learning, building our reputation and now here we are as one of the largest in our area. I could not begin to pick out one particular project that is my favorite because there been so many and each one of them unique.

In March of 1989, George Azar and I set out to create the best local moving company in Montgomery. As we began to set up a corporation we received a phone call and booked our very first move. Because of the type of furniture and the talent of the customer, it turned out to be no ordinary move.

The work was being done for Bobby McAlpine in his own personal residence. Mr. McAlpine was remodeling his house and updating the furnishings. Our task was to pack up everything from the house, load the furniture, take it into storage for about two months, and then bring it all back and place it to the exact specifications of the customer.

Shortly thereafter the architecture firm that Bobby McAlpine had founded was moving their office into what has become my all-time favorite structure, The Sabel Mansion. That building on Perry Street is an incredible piece of architecture that continues to stand today as a marvel in my eyes. McAlpine Tankersley Architecture was growing in size but more importantly stature.

 McAlpine, Booth and Ferrier Interior Design

McAlpine Tankersley Architecture has now grown to serve clients nationally and internationally, creating some of the most amazing residences and commercial buildings. Bobby McAlpine’s interior design practice, McAlpine Booth & Ferrier Interiors, has sculpted interiors along with McAlpine Furniture that creates handcrafted furniture to complement the incredible architecture that the firm designs. We have enjoyed many incredible projects from them as well as the architecture firm itself.

Many of the projects that we have done consisted of receiving pieces that are not of the average nature and require some unique measures to get them to where they need to be and get them installed. They offer some pretty unique logistical challenges and with our talented movers to make it happen is fun.
Whether it be a cabin at Lake Martin, a historic home in Old Cloverdale, Atlanta, Nashville, Rosemary Beach, Colorado, or New York you can always count on Admiral Movers to provide the highest level of service to you and your clients.

Needless to say the furniture pieces from McAlpine Home are one of a kind. At times they present some issues that we have to overcome – developing or building special protection so that they can transported safely during shipping.

We have moved 1100 pound granite slabs up three flights of stairs to make the right setting for a table.

We have created several joist and pulleys to lift things over balconies or back porches to get items of extra-large size into the right places.

Many times in the overseas trips that are taken, they find pieces and have them shipped to us. Then we have to make arrangements for special shipping and interesting crating for those items, such as an 18th-century bench of grist Mill Stone and massive statues.

Another unique requirement is because of the deadlines for photographing and/or presenting a party or showing the new project off to the clients. Speed and efficiency is typically an important ingredient.

One memorable piece as we went into the new A&P Lofts for the office of McAlpine Tankersley in Montgomery was a 19 feet tall 15 foot wide mirror gold leaf. Because of the size, it was required that the door, door facing, and door jamb come out and some of the bricks be removed. It would not fit into the elevator and the stairs were zigzag, so we used 12 men to pass it to one another.

It was probably about 800 to 900 pounds of very fragile gold leaf frame mirror. It had to be touched very delicately because of its size and composition. The way it was heading up the stairs we had to take the crating and all the padding off. The danger was that at any time the glass could have shattered. Our people had to work harmoniously together for the transportation to go smoothly.

One time we showed up in Nashville with about $2 million worth of very high-end furnishings only to find out that the front Archway up the hill blocked us from getting our truck up close to the building. So we created a rope and dolly cart system and frame to pull the big pieces up and down and unload the truck.

Bobby McAlpine about Admiral Movers

Bobby McAlpine says “Admiral Movers has moved me more times than I can remember. They are practically on speed dial as I continually assemble and strike the sets of my house and many clients’ houses. They are a trusted part of the stable of talent and strength it takes to do this work and live this life of design. For more than 25 years now we have transported and assembled beauty coast to coast, an adventure in arms that will see me through many more.”

To so many of our customers, but especially to Bobby McAlpine, Greg Tankersley, Mary Robin Jurkiewicz, John Sease, Chris Tippet, Ray Booth, Susan Ferrier, and Richard Norris – we appreciate the confidence you’ve had in us to handle your work. And just as importantly, that you have trusted us to take care of your biggest, best, and most valued customers. We have a tremendous group of clients that have been with us from almost the beginning. We view their continued patronage as the greatest award and recognition. Admiral Movers looks forward to continuing this partnership with McAlpine Tankersley for many years in the future.

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Tips to Avoid Moving Company Scams

Tips to Avoid Moving Company Scams

Moving to a new home consistently ranks highly on lists of life’s most stressful events. Although it can be an exciting time, the logistics and disruption of a move sends many people into a panic. Hiring a moving company is supposed to ease some of the stress and lighten the load, but it can often make the process worse when you work with the wrong mover. In fact, hiring the wrong mover can turn a rather simple relocation into a fiasco very quickly.

A big part of the problem is the rise in moving company scams. Trying to cash in on your stress and inexperience, unscrupulous movers may use a variety of methods to take advantage of your trust. Let’s take a closer at a few of the warning signs of moving fraud so you can be sure to hire a reliable mover.

Always Get an Estimate

Never sign a contract with a moving company before you receive a written, in-home estimate. Many moving company scams start off with the promise of an affordable move that isn’t based on your specific needs and situation. A professional mover will always perform an on-site inspection to provide you with an accurate estimate. Over-the-phone estimates are unreliable and often lead to surprise charges when it comes time to deliver your belongings. Also, take the extra time to interview a few different movers to learn more about them and their moving practices. After all, you’re trusting them to handle your family’s most prized possessions.

Do You Know What You’re Signing?

Review the contract paperwork carefully and never sign an incomplete document. If there is a liability section in your contract, read it meticulously before hiring a moving company. According to the Protect Your Move organization, the liability amount should cover the entire cost of your goods if they are damaged, lost, or stolen.

Verify Their Credentials

moving company scamsNever sign a contract with a moving company that cannot show you a U.S. DOT number or its Motor Carrier number. You will also want to check the company’s reputation with the Better Business Bureau for any complaints.

Moving Fraud Red Flags

Most moving company scams work the same way. To avoid them, look for red flags associated with these fraudsters. Common red flags include companies that:

    • Require a large deposit or cash upfront before the date of the move.
    • Don’t give you a copy of “Your Rights and Responsibilities When You Move.” The federal government requires all moving companies to provide customers with this brochure prior to a move.
    • Don’t have a local office listed on their website, won’t show insurance, or doesn’t have license information readily available.
    • State that all belongings will be covered by their insurance during the move.
    • Have offices or warehouses that are in poor condition or don’t exist at all.
    • Use rental trucks instead of company-owned fleets.

Stay Up-to-Date on Moving Company Scams

The U.S. Department of Transportation’s website, ProtectYourMove.gov, allows you to keep up-to-date on the latest moving scams, search for moving companies, review any complaints they might have, and learn about all of your rights as a customer. Performing a little due diligence can protect you from hiring a moving company that can turn your relocation into a nightmare.

Admiral Movers is a reputable moving company with over twenty years of experience and thousands of satisfied customers. From following industry best practices to looking out for your best interests every step of the way, you can count on Admiral for all of your moving needs. Visit Admiral Movers online to setup your free consultation or call 877.816.3454 to speak with one of our residential moving specialists.

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